Shipping Policy
Effective Date: 01/01/2024
At Patidar HealthCare, we are committed to delivering your orders promptly and efficiently. Please read our Shipping Policy carefully to understand how we handle order shipping and delivery.
1. Order Processing Time
- All orders are processed within 1–3 business days after receiving payment confirmation.
- Orders are not processed or shipped on weekends or public holidays.
- During high demand or unforeseen delays, processing time may be extended. In such cases, we will inform customers accordingly.
2. Shipping Charges
- Shipping charges are calculated based on the delivery location and total order weight.
- Customers will see the applicable shipping fees at checkout before placing an order.
3. Estimated Delivery Time
Delivery times depend on your location and logistics availability:
- Within India: Estimated delivery within 3–7 business days.
- Remote or rural areas: Delivery may take 7–10 business days.
- External factors such as weather, strikes, or courier service delays may affect delivery timelines.
4. Order Tracking
- After shipping, a tracking number will be sent via email or SMS.
- Customers can track their orders using the tracking link provided.
5. Delivery Issues
- If your delivery is delayed beyond the estimated timeframe, please contact us at support@patidarhealthcare.com.
- In case of delivery failure due to an incorrect address or recipient unavailability, re-delivery charges may apply.
6. International Shipping
- At present, we do not offer international shipping.
- Our services are available only within India.
7. Damaged or Lost Shipments
- If your package arrives damaged, notify us within 24 hours of delivery with clear photos of the damage.
- If a shipment is lost in transit, we will initiate an investigation with the courier service and provide a suitable resolution.
8. Contact Us
If you have any questions about this Shipping Policy, feel free to reach out:
Patidar HealthCare
📧 Email: support@patidarhealthcare.com
📞 Phone: +91-6264035299
🏥 Address: 120 Tirupati Dham Colony, Kanipura Road, 456010 Ujjain, Madhya Pradesh, India
🌐 Website: https://www.patidarhealthcare.com